About NEL Complaints

NEL Complaints is a community-run tool that helps residents affected by North East Link works lodge complaints quickly, and track responses over time.

Text or fill in a short form. We turn it into a formal complaint, send it to North East Link, and keep you updated by SMS. You can sign in any time to see what's been sent and what's come back.

We are not affiliated with North East Link Project or the State Government.

For questions, email hello@nelcomplaints.au.